Loader Icon
Managed IT service Written on White Key of Metallic Keyboard. Finger pressing key

What Are IT Managed Services

In the realm of business and IT, we hear more and more about managed services, but what are they exactly? How do they help business? And perhaps more importantly, why should you care? We’ve got the answers to these questions and more below!

What Are IT Managed Services?

Managed services are described as the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses. In short, managed services involve hiring a company or organization to manage a particular aspect of your business. Typically, this involves IT or technical support and web and database hosting. We’ll be taking a better look into some of the most common managed IT services to better illustrate their importance.

Areas Of IT Managed Services

Tech Support

Various types of technical and IT support are available as managed services. From workstation and desktop installation and updates to cyber security and user management, managed service providers (MSPs) can cover IT infrastructure needs.

Web & Application Development

Many MSPs specialize in developing websites and mobile applications for clients who do not have software expertise themselves. MSPs can also enhance or update existing applications when the need arises.

Hosting

Businesses often don’t have the expertise or funds to implement and manage their own web, data, or cloud hosting operations. MSPs can host websites as well as cloud and traditional databases which allows clients to focus on what they do best. 

Digital Marketing

Everyone is marketing in the digital space, but that doesn’t mean everyone is an expert at marketing in the digital space. Marketing specialists are typically hired to manage social media pages, ensure site SEO is up to date, and create search advertisements to generate leads and improve ROI. 

Benefits Of IT Managed Services

Immediate Support

One of the more obvious benefits of managed services is quick access to support. As a client, a qualified and quality IT service provider will be able to start troubleshooting issues or begin new projects almost immediately. From workstation support to hosting, not having to wait for much-needed maintenance or upgrades can prove to be cost-effective down the line. Which brings us to our next point…

Lowered Cost

Here’s something all business owners want to hear: implementing managed services lowers the cost of operation. Without having to purchase hosting hardware and recruit and hire additional IT professionals, managed IT services tend to save companies quickly. According to a poll conducted by Computing Technology Industry Association (CTIA), 96% of respondents said that switching to managed services has saved them between 1-50% of their previous IT costs. With that statistic in mind, outsourcing your IT services may be worth it on savings alone. 

Increased Security

In the 21st century, digital security has risen to become one of the greatest threats to organizations and individuals. Insurance carrier Hiscox reports that as of the end of 2019, cyberattacks now cost companies of all sizes an average of $200,000. Yikes! Equipped with up-to-date training and certifications, quality MSPs can help prevent cyberattacks and other security breaches through the use of antivirus and intrusion detection software, the constant monitoring of IT infrastructure, and data recovery and backup systems.

Flexible and Predictable Pricing

With managed services, pricing options tend to be more flexible, often being customized or tailored for the individual client. Some of the most common payment methods include flat-rate, per-user, or per-month packages. These fixed, stable packages enable you to better forecast expenses and develop a budget for your business. 

Increased Time

Downtime costs money – a lot of money. A study by Gartner found that the average cost of downtime was $5,600 per minute. While smaller businesses may not lose as much money per minute, downtime can detract from other initiatives and lower customer or client experiences. With services being managed around the clock by professionals, the likelihood of downtown is diminished. Additionally, IT service providers can ensure when downtime does occur, it won’t last long.

Where To Begin

Are you looking for someone to assist your company or organization with tech support, digital marketing, or data or web hosting? At ePATHUSA, our IT experts have been helping manage IT services for 15 years, and they can help you too! Contact us today!

Trending Post

VOX Solutions – Infrastructure Services
March 7, 2023

VOX Solutions – Infrastructure Services

Project Description VOX Network Solutions is a telecommunications company that offers converged voice and data services . It provides consulting, contact center, collaboration, network, security, managed services and a prescriptive process methodology to businesses. Project Objectives To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs. Detail Description The provided Avaya IR system is an interactive voice response...

Casestudy
PIPAC Life – Web Design, Development and Maintanance
March 7, 2023

PIPAC Life – Web Design, Development and Maintanance

Project Description PIPAC is an established and experienced nationwide Health and Life insurance brokerage company founded by an agent for agents. PIPAC has 40 plus years of industry experience, carrier and agent relationships with a strong belief in doing the right thing. Agents describe the PIPAC team as friendly, responsive, detailed and totally service oriented. Project Objectives Given their business is delivering insurance packages that are custom made for the...

Casestudy
Calpine Corporation Integration Project
March 7, 2023

Calpine Corporation Integration Project

Project Description Calpine Corporation is the largest generator of electricity from natural gas and geothermal resources in the United States, with operations in competitive power markets. A Fortune 500 company based in Houston, Texas, the company is owned by an affiliate of Energy Capital Partners and a consortium of other investors. Project Objectives The business was looking for cloud architecture and integration for their existing applications. The cloud integration was...

Casestudy

Trending Post

Secrets of AWS Security: How ePathUSA Keeps Your Cloud Safe and Sound
September 5, 2024

Secrets of AWS Security: How ePathUSA Keeps Your Cloud Safe and Sound

In today’s fast-paced digital world, the cloud is where business magic happens, and Amazon Web Services (AWS) is the grand stage. Offering limitless possibilities, AWS empowers companies to innovate, scale, and achieve more than ever before. But with great power comes an even greater need for security. AWS is a vast and complex ecosystem, and navigating its security landscape can feel like trying to solve a Rubik’s cube in the...

Cloud Computing Cybersecurity
Cloud Security: How AI is Transforming Data Protection
August 29, 2024

Cloud Security: How AI is Transforming Data Protection

In the digital age, the cloud is the engine that drives innovation and efficiency. But with the exponential growth of cloud adoption comes the escalating challenge of data security. Traditional security measures, though effective in their time, are no longer sufficient to combat the sophisticated cyber threats we face today. Enter Artificial Intelligence (AI)—a revolutionary force that is redefining how we protect data in the cloud. At ePathUSA, we’re leveraging...

Cloud Computing Cybersecurity
Conquering ML Challenges: ePathUSA’s Guide to Success
August 23, 2024

Conquering ML Challenges: ePathUSA’s Guide to Success

In the bustling world of technology, machine learning (ML) stands out as a dazzling star, guiding businesses towards innovation and efficiency. Yet, beneath its glittering surface lies a labyrinth of challenges that can be daunting for even the most seasoned professionals. Fear not! With the right guide, navigating this maze can be a thrilling adventure. Enter ePathUSA, your trusted partner in transforming machine learning challenges into opportunities. Let's embark on...

Cloud Computing

Trending Post

ePathUSA Secures DHSS Contract for Legacy Website Migration to WordPress
September 11, 2024

ePathUSA Secures DHSS Contract for Legacy Website Migration to WordPress

We're excited to announce that ePathUSA Inc. has been awarded a contract By Delaware Health & Social Services (DHSS) to support migration of existing website into WordPress! The project will focus on a lift-and-shift of the legacy website, part of our digital transformation initiatives. Our team has already hit the ground running on this exciting endeavor and working with exceptional team at DHSS. This win not only demonstrates our commitment...

ePATH News
Highlighting ePathUSA, Inc. at the CDC/HHS Small Business Conference in Atlanta, GA!
April 4, 2024

Highlighting ePathUSA, Inc. at the CDC/HHS Small Business Conference in Atlanta, GA!

Delighted to have the opportunity to showcase ePathUSA, Inc. at the CDC/HHS Small Business Conference in Atlanta, GA! Being part of this remarkable event dedicated to bolstering small businesses is truly an honor. I relished absorbing valuable insights, connecting with fellow entrepreneurs, and delving into fresh avenues for growth!

ePATH News
ePATHUSA’s Trailblazing Year: Celebrating 2023 Triumphs and Paving the Way for a Visionary 2024
January 24, 2024

ePATHUSA’s Trailblazing Year: Celebrating 2023 Triumphs and Paving the Way for a Visionary 2024

As the calendar turned to 2023, ePATHUSA embarked on a journey marked by resilience, innovation, and success. This blog post delves into the notable achievements of the past year and outlines the visionary goals that will shape the company's trajectory in 2024. A Year of Triumphs (2023): Contractual Victories: ePATHUSA celebrated a remarkable milestone by securing five new contracts, a testament to its unwavering commitment to excellence. Among these victories...

ePATH News